Open Service Innovation: BOSCH Launches OI Community ...
, One of the world's leading suppliers for (professional and personal) electronics and tools, has taken another interesting step in opening their innovation process . p. Bosch is not a new player in this field, already providing a generalp idea... So far Bosch's concept seems to be rather successful with 400+ registered users and already 72 submitted ideas as of today , ranging from improved knowledge databases to concrete improvements of software provided by Bosch. In light of this realization, Bosch has recently launched the Bosch Open Innovation Plattform , specifically dedicated to professional garages and their employees. Next to this the plattform features an "Idea" section in which users (upon free registration) can submit their ideas about product enhancements and new solutions that they deem helpful/ necessary to better employ the company's products in "real... Seeing how automotive componentes and electronics are a major branch of their business they decided to go where problem-knowledge and improvement-ideas are most likely to be found: with the professional employer of Bosch's tool , the mechanic. The concept of this community (which is so far in German language only) is twofold: The core-piece is a forum where professionals can discuss problems they may encounter during their work with Bosch's tools as well as exchange tips and tricks with... Dedicated Bosch staff is also present on these forums so a direct interaction with company representatives is possible.