Batteries are eligible for LSA only if part of a tool purchase
but as the end of the year approached, the "LLSA eligibility date" was pushed back another month, into either the end of January or February of 2004 (I really need to look that up). At that time, it was dropped (here is the "correction" on my... if it was such a big influence on ppeoplesbuying decisions then you would think they would own the cordless tool market, but clearly they do not because none of their competitors are crying uncle or have gone TU. so iI'mthinking its such a big... For me, it is a very good encentive to buy that brand over others, and perhaps that is enough for TTI to keep the "Ridgid" brand and also to keep promoting it with the LLSA encentive. The probable answer is that the "numbers" just don't support bringing something like a lone battery into a "Lifetime Service" or replacement guarantee. It's not a matter of the company having confidence in the product, it simply a matter that with present technology and engineering the "battery" is never going to be something that will last a "lifetime". Given all of that, and Home Depot's inability to really promote "Ridgid" over other brands, makes me wonder what is the objective of even being in that market, and especially being in that market with an unparalled service program like the LLSA... ) IIRC (and this corrects my initial post above), the "LLSA" program was introduced with the initial announcement and promotion of the new line of "orange" Ridgid-brand tools in mid-2003. I don't have the flyer presently in front of me, but it was something like the promotion was to instill in the mind of the buyer that Ridgid (actually TTI) has enough confidence in the tools and their "quality" that it was willing to "put it's... What I am NOT sure about is whether those tools that were purchased between February 2004 and the re-introduction of the LLSA in 2005 were eligible for registration into the LLSA system. And far too many complaints of people who refuse to understand the necessity of properly registering into the system and then because they don't, they widely complain about the short-comings of the Ridgid brand of tools. That "introduction" was initially set for all "Ridgid-brand" tool purchases made through December 31st, 2003. Like I said, I don't get it. but I'm quite happy as a fan of Ridgid tools to know that I have that "coverage". That said, I believe that the "LLSA" as it has been presented, is a legal "agreement" which the seller has committed to uphold to those customers who have properly registered for it. I haven't read that "Agreement" in some time and don't have it... While nice for the consumer who takes advantage of it, it just seems like such a troublesome program for the Ridgid-brand reputation. After a couple of years (2005, I believe) that LLSA program was dropped, but then restarted within the year IIRC....