Ridgid Tile Saw

New "Commercial" Ridgid Tile Saw "The Beast", Anyone?

The result is that I have to return the saw, 65 miles one way, to get a replacement saw and then spend the 2 hours assembling it again. I have unpacked and assembled the Ridgid R4090 Beast 10" commercial wet tile saw and here are a few of my observations. Her statement indicated that there are no domestic parts for this saw and they cannot supply replacement parts for 90 to 120 days. My suggestion is to hold off buying this saw for 120 days until Ridgid can get their act together. The water tank should have holes to accept hooks to hang the tank on when the saw is in the stowed position. No pump motor tether that would allow you to stow the pump when the saw is being moved. Or you will need to be prepared to have to return to the Home Depot store to get parts if your saw has the same design flaw. Over all the saw is far better then the QEP I had before without all the design flaws of the QEP. Not having the parts stops the sale of a $900 saw for a $1. I guess it is because the saws are produced off shore in Taiwan along with the parts. It is short sited on Ridgid's part to have a business plan that does not anticipate this type of issue. Poor water supply hose hook up valve. The assembly instructions need a better diagram for the water supply tubes for routing purposes. This should be a 90 degree down pipe to take the strain off the valve assemble as the support bracket is too weak. These hooks could be welded to the inner wheel assembly cross member so the tank and pump can be hung on it when not in use. This needs to be redesigned and retro fit parts sent to each owner as soon as possible.